Constituent Relationship Management
Trellis CRM improves the university constituent experience by enabling you to make data-informed decisions in your day-to-day workflow with tools for:
COMMUNICATION REPORTING PLANNING MANAGEMENT SUPPORT
Trellis CRM is the University of Arizona's enterprise constituent relationship management program.
Trellis has a dedicated Implementation Team to support your onboarding experience. To get questions answered or learn more about how you can use Trellis CRM, please complete the Get Started Form.
Not quite ready to jump in? Attend one of our Overview Sessions to learn more about each Trellis product.
Trellis is a technology enablement program that supports strategic communications, services, and engagement with university constituents. To learn more about each Trellis product and its impact on engagement with students, alumni, partners, and faculty, view the Trellis Introduction video and Trellis Storyboard.
To report technical issues with any part of Trellis, please bookmark and use the Service Now Form. The Trellis team fascilitates a variety of resources that are available to all Trellis users, including a community of users in Microsoft Teams. To view our comprehensive support resources, visit the Support Page.
What's New in Trellis
CatCloud is a new, all-in-one digital hub for students to actively manage their academic and student life.
CatCloud integrates information that helps students manage their day-to-day academic and transactional needs, all made possible through the university’s investment as part of the Strategic Plan.
CatCloud improves students’ ability to view classes and grades, organize assignments and quizzes, receive enrollment notifications, and much more. It also allows students to easily find and schedule appointments with advisors and other student support organizations within the university.
Looking for information on features, improvements, and fixes? See the release notes page for all our live products. You will find updates on new features, bugs, or issues within our solutions and services. If you would like to see the new features and fixes in action, we encourage you to participate in our bi-weekly sprint demos, which can be found on the Events page.
As a Trellis user, you have access to an entire Trellis Community where you can interact with your colleagues and peers, explore product capabilities, and grow your knowledge of how Trellis can benefit you. You can attend by registering through the Events page.
For support on any technical issues, we now have a dedicated form for Trellis Support Requests. Please bookmark and use the ServiceNow form if you need to report issues with any part of Trellis.
Trellis also partners with units across the University of Arizona to be a catalyst for widespread change and digital transformation. Here are some of the collaborative projects that the program has worked on with departments such as: Student Academic Technologies, Enrollment Marketing, and Student Success & Retention Innovation. LEARN MORE
February 2024 ONE Workshop
Join the Campus Web Services and Trellis teams to learn more about integrations between Trellis tools and the Quickstart platform for university websites. Bring your laptops to follow along during the workshop and find efficiencies in your own workflows!
Please note we have capacity for 40 in-person at ENR2, room S225. If you register and later cannot attend, please cancel your registration.