Trellis CRM is the University of Arizona's enterprise constituent relationship management program.

What's New in Trellis

Trellis CRM has been providing a robust portfolio of interaction management capabilities to our University partners for the last three years!  

Looking for information on features, improvements, and fixes? See the release notes page for all our live products. You will find updates on new features, bugs, or issues within our solutions and services. If you would like to see the new features and fixes in action, we encourage you to participate in our bi-weekly sprint demos, which can be found on the Events page.  

Trellis CRM employs a variety of talented students, who work hands-on and are instrumental in multiple different aspects of creating, marketing, and improving Trellis. Students have held an array of different roles, including but not limited to Integration Engineer, Marketing Assistant, Research Assistant, and Software Developer.  

Seeking additional opportunities? Looking to expand your skillset and build your resume with skills top employers want? If so, check out the Trailhead Academy, where you can learn Salesforce Administration or Development in one month. 

Continued Support

As a Trellis user, you have access to an entire Trellis Community where you can interact with your colleagues and peers, explore product capabilities, and grow your knowledge of how Trellis can benefit you. You can attend by registering through the Events page. 

For support on any technical issues, we now have a dedicated form for Trellis Support Requests. Please bookmark and use the ServiceNow form if you need to report issues with any part of Trellis.

Partner Initiatives

Trellis also partners with units across the University of Arizona to be a catalyst for widespread change and digital transformation. Here are some of the collaborative projects that the program has worked on with departments such as: Student Academic Technologies, Enrollment Marketing, and Student Success & Retention Innovation. LEARN MORE

Recent News

Opening slide of salesforce education summit presentation

Comparing Enterprise Organizational Paths at Around 1,000 Users

May 18, 2022

Meredith Aronson, IT Business Architect of the Trellis team, spoke at the Salesforce Education Summit on the successes of the rollout of Salesforce software at the University of Arizona through a centralized strategy and funding model.

Read more

Upcoming Events

3 p.m. to 3:30 p.m. Tuesday

Trellis 101: Basics for New Users

This training will explore navigating the Trellis interface, setting up your profile, searching for Knowledge articles, joining Microsoft Teams, and tips on personalization.
Noon to 1 p.m. Wednesday

Bi-Weekly Live Demonstrations

The Trellis team would like to invite you to join our bi-weekly live demonstrations of new product enhancements. In these events, you will get a front-row seat to new updates to functionality and a sneak peek of what's coming. We encourage our licensed users to attend these sessions to provide feedback on the content provided in the session. Our live demos for each product occur at the following times:

  • Contact Management, Service Management, and Appointment Scheduling from 12:00-12:25 p.m.
  • Marketing Cloud and Events from 12:30-12:55 p.m.

As always, we encourage you to stay apprised of what's going on with Trellis by visiting our website!
10 a.m. to 11 a.m. June 2, 2022

Trellis Events User Community Meeting

In this monthly session, we meet as a community of Events users to discuss usage of Trellis Events (including best practices), advance users’ training, help support current users, and share information about newest features and capabilities.

Contact the Trellis CRM Team