Trellis CRM is the University of Arizona's enterprise constituent relationship management program.

About the Program

Trellis supports strategic and intentional communications, services, and engagement with students, alumni, parents and families, corporate partners, faculty, and employees across the University of Arizona. The program is part of Pillar 5 of the Arizona Strategic Plan which supports "Institutional Excellence". LEARN MORE

Solutions

Trellis offers a suite of digital solutions to support your everyday constituent interactions. An enterprise CRM system means more visibility, more insight, and a chance to focus on building meaningful relationships. Currently, Trellis offers these core services: Appointment Scheduling, Service Management, Early Progress Reports, Communications Management, Social Media Management, and Events Management. LEARN MORE

Partner Initiatives

Trellis also partners with units across the University of Arizona to be a catalyst for widespread change and digital transformation. Here are some of the collaborative projects that the program has worked on with departments such as: Student Academic Technologies, Enrollment Marketing, and Student Success & Retention Innovation. LEARN MORE

Recent News

Trellis Program Updates Released in FY2020 CIO Annual Report

Jan. 11, 2021

In fiscal year 2020, Trellis expanded CRM services to students, staff, and marketers, helping the University manage campus-wide communications and remote learning due to COVID-19. Check out the FY20 IT Annual Report for more information.

Read more

Upcoming Events

3 p.m. March 1, 2021

Trellis 102: Scheduling

We will create a calendar of appointments and drop-ins. We will learn about sharing calendars, group calendars, managing cases, and uploading documents.
11 a.m. March 2, 2021

Drop-in Support

Drop-in support for current Trellis users on a first-come-first-serve basis. Ask your questions here!
10 a.m. March 5, 2021

Trellis 101: User Basics

We will explore navigating the interface and include setting up your profile, searching knowledge articles, joining a Chatter group, and some personalization tips.

Contact the Trellis CRM Team