UITS - Trellis on Teams
Our UITS - Trellis Microsoft Team is dedicated to connecting users and addressing "How do I...?" questions. There are product-specific channels where you can find documentation and post your questions.
Whatfix Browser Extension
Whatfix is a browser extension that overlays helpful content on your page, and provides quick access to documentation and the Trellis Chatbot. We recommend using Google Chrome for the best results.
Submit a Support Ticket
The Trellis Support Request form routes your ticket directly to the Trellis team. Use this form to report issues when something isn't working as expected, or to request a change with any part of Trellis.
1:1 Trellis Support Office Hours
For one-on-one assistance with questions about your Scheduling, Service, Events and Marketing Cloud use case, follow the link below to schedule with our Technology Adoption Specialist.
Attend Training
The Trellis team offers regular trainings for new and existing Events and Marketing Cloud users. Register for scheduled trainings on the Events Calendar.
Request Access
Trellis access is requested through AccessFlow. You can request access to Trellis for yourself or other employees in your department if your department is already onboarded.