The Trellis Knowledge Library brings Trellis support documentation together in one convenient place, making it easier to find the information and guidance you need, whenever you need it. Think of it as your go-to resource for helpful answers, how-to guidance, and more.

Want to learn how to use Trellis on your own? We have recorded trainings in Edge Learning that you can access at any time. 

The Trellis team offers regular trainings for new and existing Events and Marketing Cloud users. Register for scheduled trainings on the Events Calendar. 

Trellis access is requested through AccessFlow. You can request access to Trellis for yourself or other employees in your department if your department is already onboarded. 

Our UITS - Trellis Microsoft Team is dedicated to connecting users and addressing "How do I...?" questions. There are product-specific channels where you can find documentation and post your questions. 

For active users who need one-on-one assistance, follow the link below to schedule with our Technology Adoption Specialist.

The Trellis Support Request form routes your ticket directly to the Trellis team. Use this form to report issues when something isn't working as expected, to request a change, or general help with Trellis.

If someone leaves your team, or no longer needs access, you can request removal through AccessFlow. Click "Remove" at the top when creating the AccessFlow Request.