Release Notes, October 2026
Wednesday
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Release 7.17.0
Scheduling
- Scheduling users can now request through Trellis Support to disable Outlook sync completely, or request for events created in Outlook to not sync into Trellis as Busy Availabilities
- Academic Coaching and Tutoring appointments now require 24 hours notice to be cancelled from CatCloud, otherwise students receive a message directing them to contact the THINK TANK for assistance
Service
- Service case users can now connect cases that are related to each other so that they can easily see related work happening on other cases with other groups in my unit or with other units. Also, when multiple cases are created from the same email send, users can find/link the other cases easily so that they can collaborate with campus partners
- Phone users can now create service cases efficiently from a contact record during phone calls to document their interaction.